These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service.
This website is owned and operated by PALIK Ltd (“”PALIK””, “”we””, “”us””). Registered office:128 City Road, London EC1V 2NX. Company Registration Number: 12956478
Please read through these terms and conditions carefully before using this website, and also read our Privacy Policy regarding your personal information.
We aim to process all enquiries and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders, as well as refuse access to the website and terminate accounts at our discretion.
We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.
If you have any questions or comments about our website, or want to ask us anything about our terms and conditions, please Contact Us.
SIGN-UP TO PALIK EMAILS
This offer entitles you to up to 10% off full-price Adults footwear online at www.palik.co.uk when you subscribe to our website for the first time. A unique code will be emailed to you after subscription which you can use for your first purchase.The discount will be applied when your unique code is entered at checkout. The code will be valid for 120 days from receiving the code.This offer is only available to new subscribers of Palik. Existing subscribers to Palik marketing emails will not receive a unique code and discount.No cash alternative is available. One use only.This offer cannot be used in conjunction with any other offer, discount or promotion. Cannot be applied to previous orders. Subject to availability.This offer is available for Home Delivery only.No cash alternative is available.We reserve the right to withdraw this offer at any time without notice or liability.
PRICING
Palik has taken every care in the preparation of the content of this website, in particular we try to ensure that all the prices shown on the website are accurate. Where a product’s correct price is lower than that paid, we will refund the difference to you, and dispatch your order in the usual way. Where the correct price is higher you will have the option of proceeding with the order at the correct price, or canceling the order. Where a reduced price is shown on sale, the item(s) have been on sale at the higher price for 28 days or more.
Pricing and availability information is subject to change without notice.
All prices are quoted in UK pounds sterling. All prices are inclusive of sales tax where appropriate but do not include delivery charges. Our delivery is FREE of charge in the UK.
HOW AN ORDER IS PROCESSED
After you have placed an order with us, we will send an email acknowledgment of that order to your designated email address. This email is a confirmation and receipt of your order.
If after we have confirmed your order we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and you get a full refund.
AVAILABILITY
Our receipt of your offer to purchase our goods is subject to their availability. Our acknowledgment of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods which you have offered to purchase we will tell you as quickly as possible and a full refund will be given. Please note that dispatch estimates are not guaranteed and that dispatch times should not be relied upon as such.
PAYMENT
Payment can be made using the following major credit and debit cards: Visa, Mastercard, and Electron.
DELIVERY
All deliveries are subject to stock availability and authorisation of your payment.
We can deliver your order to an address of your choice. The delivery address must be in the UK, and hold a valid postcode. We do not deliver to Eire or BFPO addresses.
For more details on the delivery policy please look at our website.
RETURNS
We make every effort to ensure that your order is carefully dispatched to you, and we hope that you’re happy with your purchase. However, if you have any cause for dissatisfaction with your goods you may return them.
Items must be in their original condition, unworn and returned within 28 days of receipt, or for items purchased in a sale within 14 days. You should follow the procedure in the website.
RIGHT TO CANCEL THIS AGREEMENT
Under the Consumer Contracts regulations 2013, you have the right to cancel your agreement with Palik within a period of 14 calendar days. This period begins the day after you receive the goods. Please contact us as soon as possible to notify us of your cancellation request. If your order has already been dispatched then you will need to either refuse delivery or return the goods. Find further details in our Returns Policy. Refunds will be processed within 14 days of receipt of the product. Goods must be returned before a refund will be processed and the product must be returned in its original condition.
HOW CAN YOU CANCEL THIS AGREEMENT
Please contact us within 14 days after you have received your order if you wish to cancel your agreement.
Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account as soon as possible. If cancelled orders are erroneously delivered to you, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
HOW PALIK CAN CANCEL THIS AGREEMENT
We reserve the right to cancel the order if:-
We have insufficient stock to fulfill your order
We are unable to obtain payment
We do not deliver to your area
A product fault or an error in the product description has been identified
USE OF PALIK WEBSITE
OWNERSHIP OF RIGHTS
All rights, including copyright, in the text, graphics and layout of this website and in all software and software compilations are owned by, or licensed to, Palik.
You are not permitted, without our prior written consent, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its contents or underlying software, except for personal non-commercial use.
ACCURACY OF CONTENT
We have made every effort to ensure that the products are fairly described, that the product information is correct, and that the colours of our products are displayed as accurately as possible. However, as the actual colours you see will vary with the quality of your monitor, we cannot guarantee that your display will accurately reflect the colour of the product requested on delivery.
If, on receiving ordered goods, you have any cause for dissatisfaction you may return them via our Returns procedure.
We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size and number of any messages that have been sent, or the duration that any messages may be stored on our website. We are entitled to delete any material from our website at any time, and we will not be liable for deleting or not storing any material that you may transmit to us.
DAMAGE TO YOUR COMPUTER
Palik makes every effort to ensure that this website is free from defects or viruses. It is your responsibility to ensure that you use the correct equipment when using the website, and to protect from anything that may damage it.
LINKS TO OTHER WEBSITES
We take no responsibility for the content or operation of third party websites that you may access following links from this website. We strongly advise that you read the privacy policy and terms and conditions relating to any third-party websites that you visit.
We do not hold any responsibility for any site, or its content, that has chosen to link to us.
PRODUCT REVIEWS
You may leave a review of a product on its specific product page. An independent third party checks that all reviews meet our guidelines before they are published, so there might be a short delay before it appears on site. If for whatever reason your review doesn’t meet our guidelines we’ll let you know and give you an opportunity to edit and re-submit your review.
We reserve the right to edit or delete illegal or inappropriate content. We will not change a rating once set by a customer.
We reserve the right to use content submitted by customers, including product reviews, at our sole discretion and for any purpose.
PASSWORD AND SECURITY
If you use the site, you are responsible for maintaining the confidentiality of your account and password, and also for ensuring that unauthorised access to your account is prohibited. You should take all necessary steps to ensure that your information is kept confidential to you and we would therefore recommend that you use a password unique to Palik. If you have reason to believe that this may have been compromised, please Contact Us immediately.
COMPLAINTS AND YOUR RIGHTS
If you have a complaint about any goods you purchase from us please Contact Us so our Customer Care team can help you.
